Return & exchanges
Acolyth +5% return gift card option
You can always change your purchase to a Acolyth gift card. In that case we will give +5% extra. You can return your order and we refund you 5% more than you have paid us for the products. If the price of the products is 100€, you will get 105€ back. When you want to return your order or part of it, send us email (firstname.lastname@example.org), that you want +5% return gift.
Returns and exchanges Finnish customers
You have 14 days return and change option for your purchases. Always contact email@example.com. Pack the product well, use the original package if possible. Send package to: Acolyth, Fredrikinkatu 24, 00120 Helsinki. Mark your own name and address as a sender. Please keep the postage receipt or tracking code. The products have to be unused. Tags and labels need to be intact and on their original places. We accept only returns you have informed by email in 14 days from the order arrival. You have 10 days to send the product back to the shop after return email. Acolyth refunds the value or the order except the return shipping cost.
Returns & exchanges foreign customers
You have 7 days return and change option for all purchases. Always contact firstname.lastname@example.org first. Pack the product well, using the original package if possible. Sale items and discounted products you can change to another product or a giftcard. Send the package to: Acolyth, Fredrikinkatu 24, 00120 Helsinki, Finland. Please keep the postage receipt or tracking code. We refund any sums except money transferring costs, postage, shipping, handling and packaging. The order sum will be compensated via Paypal reduced by transferring fees. When changing product to a different size the customer pays the new shipping. It is of crucial important, that you inform the customer service of all returns. Otherwise handling and processing of your case may take a longer. We accept only returns you have informed the shop by email in 7 days from arrival. We do not accept returns you have posted more than 10 days after informing the customerservice of returning your order.
How to get exactly right size
Acolyth measures all garments we sell. We take measurements to help you to choose the right size. Always check the measurements of the garment before buying it. Note that the measurements are taken from the clothe. There are no body measurements. Acolyth Measurement guide you will find here.